Frequently asked questions

What areas do you cover for fridge and freezer trailer hire?

Cool Trailers are able to deliver fridge and freezer trailers to the following counties: Oxfordshire, Gloucestershire, Worcestershire, Warwickshire, Berkshire, Buckinghamshire, Wiltshire, Hampshire, The Cotswolds. 

Do you offer weekend hire?

We certainly do and our weekend hire rates are amongst the most competitive in the country. We can deliver on the Friday or Saturday and collect on the Sunday or Monday. Hire periods may be extended as required.

What are the trailer hire rates?

Our rates very much depend on the length of rental together with the location for delivery and collection. The longer the period of hire, the lower the daily rate. We also offer bespoke corporate rates to our regular customers. 

To discuss hire rates, please call our reservation team to enable us to offer a quote specific to your requirements.

Call us on 01865 504441

Do you deliver the refrigerated trailers?

We operate a delivery and collection service. Upon arrival to site, we set up the trailer to operate at the required temperature. All cables and adaptors are provided by Cool Trailers so the trailer is ready to go.

Is long term hire available?

Yes we will happily arrange a longer term hire. You can call us 01865 504441 or complete online quote form

What happens if something goes wrong, or if something is damaged or missing?

Thankfully, issues with our trailer fleet are few and far between; primarily due to the regular maintenance that the fleet undergoes.

In the unlikely event of something going wrong, we ask you to call 01865 504441 to report the incident. We will aim to attend to the issue within a few hours but will rectify or complete any maintenance as quickly as we possibly can.

What are your delivery & collection times? Can I book an exact time?

We cannot provide exact delivery and collection times as we cannot account for the effects of other jobs and traffic on our schedules. However, we offer a priority delivery and collection product which enables you to opt for slots on an “AM” (08.30 to 12.30) or “PM” (12.30 to 17.00) basis.

Special arrangements for earlier/later delivery/collection may be negotiable subject to driver availability.

Are the Cool Trailers lockable?

Yes. All trailers have lockable rear doors. We will leave the door key with you to help you to protect the contents of the trailer. The key must be returned to us upon collection of the trailer.

What power supply is required?

Cool Trailers can be powered from either a generator by using the supplied cable with 16a commando socket or directly into the 240v mains socket by using the supplied 16A to 13A adaptor power lead.

Our experienced delivery team will connect the trailer to a power source as part of the on-site set up.